Abed-alwahab Abu-kaff

AI & Telco Operations Leader

"Empowering telco innovation with applied AI and hands-on delivery."
Abed-alwahab Abu-kaff

About Me

With over 19 years of hands-on experience in project-oriented environments, I specialize in driving digital transformation through advanced AI solutions, retrieval-augmented generation (RAG), and practical use of large language models (LLMs).

My background spans leading IT operations, project management, and the full systems development life cycle for web, business applications, e-learning, and CRM across the telecom, public, and private sectors.

Currently, I focus on leveraging AI, embedding techniques, and code generation tools like GitHub Copilot to elevate project management practices and IT operational excellence.

I've managed and delivered strategic solutions for organizations such as Ooredoo Oman, Zain Jordan, and Saudi telecom startups, taking projects from conception to operational success.

Areas of Expertise

AI & Innovation

  • Large Language Models (LLMs)
  • Prompt Engineering
  • Retrieval-Augmented Generation (RAG)
  • Vector Databases & Embeddings
  • AI-Driven Automation

Leadership & Management

  • Project Management Professional (PMP)
  • Digital Transformation
  • Strategic Planning
  • Team Leadership
  • Stakeholder Management

Technical Expertise

  • C# .NET Development
  • Azure DevOps & Cloud
  • Docker & Kubernetes
  • Systems Architecture
  • API Design & Integration

Industry Knowledge

  • Telecom Operations
  • Enterprise Solutions
  • CRM Implementation
  • E-Learning Platforms
  • Business Process Optimization

Get in Touch